gd99 Privacy Policy

1 What Information We Collect

gd99 may collect the following types of information from its members. The purpose of data collection is always limited to providing platform services, ensuring security, and meeting legal obligations.

1.1 Registration and Identity Information

• Full name and date of birth (for age verification — only users aged 21 and above may register)
• Email address and login credentials
• National ID (NID) or passport details (for identity verification where applicable)
• Current address

1.2 Financial Information

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history — records of deposits and withdrawals

1.3 Usage Information

• IP address and device information
• Browser type and operating system
• Browsing patterns on the website and session duration
• Gaming history and betting activity
• Information collected through cookies and similar technologies

1.4 Communication Information

• Content of communications made with us via live chat, email, or other channels
• Records of complaints, problem reports, or support requests

2 Purpose of Using Information

gd99 uses collected information only for specific, legitimate, and relevant purposes. We never sell your information to third parties without your consent.

• Account Management: To create, verify, and keep your gd99 account secure.
• Service Delivery: To manage gaming services, betting, financial transactions, and customer support.
• Identity Verification and Fraud Prevention: To complete the KYC (Know Your Customer) process and prevent money laundering or fraudulent activity.
• Age Verification: To confirm that all users are at least 21 years old.
• Responsible Gaming: To monitor signs of gambling addiction and provide support when needed.
• Legal Compliance: To comply with applicable laws, regulations, and guidance from regulatory authorities.
• Communication: To send important notifications, security alerts, and relevant information.
• Service Improvement: To analyze user experience and improve the quality of the platform.

3 Data Storage and Protection

gd99 gives the highest importance to protecting your personal information. We apply industry-standard security measures.

3.1 Technical Security Measures

• SSL encryption — all data transmissions are fully encrypted.
• Firewall and intrusion detection systems.
• Regular security audits and vulnerability testing.
• Multi-layer encryption for sensitive data.

3.2 Organizational Security

• Only authorized personnel have access to personal information.
• All staff are trained on privacy matters.
• Data access logs are reviewed regularly.

3.3 Data Retention Period

Your information will be retained for as long as required in accordance with legal requirements and operational needs. Financial records may be retained for a defined period even after an account is closed.

4 Sharing Information with Third Parties

gd99 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners.
• Technology Partners: Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) — only to the extent necessary.
• Legal Authorities: When required by court order, a legitimate request from an investigating agency, or applicable law.
• Fraud Prevention: With relevant authorities in cases involving investigation of fraud, money laundering, or cybercrime.

Beyond the cases listed above, your information will not be given to any third party without your explicit written consent.

5 Cookies and Tracking Technologies

The gd99.cam website uses cookies and similar technologies. These are stored as small data files in your browser.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the website — login sessions, security verification.
• Functional Cookies: To remember your preferences, such as language settings.
• Analytics Cookies: To understand user behavior and improve services.

5.2 Cookie Controls

You can control or reject cookies from your browser settings. Please note that disabling certain cookies may limit the functionality of the website.

6 Your Rights

As a user of our platform, you have the following rights. Contact our support team to exercise these rights.

• Right to Access: You may request to see what information we hold about you.
• Right to Correction: You may request correction of incorrect or incomplete information.
• Right to Deletion: In certain circumstances you may request deletion of your information, though legal retention obligations may apply.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Data Portability: You may request to receive your information in a readable format.
• Right to Withdraw Consent: You may withdraw consent for processing of information given on the basis of consent at any time.

7 Protection of Minors

gd99 is only for individuals aged 21 and above. We do not intentionally collect information from anyone under the age of 21. If we are informed that information from a minor has been collected, we will delete it immediately and close the associated account. We may request relevant documentation at registration to verify age.

8 International Data Transfers

To deliver our services and manage technology, your information may sometimes be stored or processed on servers outside Bangladesh. In such cases we ensure that data protection standards are maintained and the provisions of this policy are followed. Our game provider partners such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe have their own privacy practices that apply to their respective services.

9 Third-Party Links and Services

If you access the services of a game provider or payment processor through gd99.cam, that service's own privacy policy will apply. We are not responsible for the data-handling practices of third parties, and we advise users to read the privacy policy of the relevant service.

10 Policy Changes

gd99 may update this privacy policy from time to time. If any significant changes are made, we will post a notice on the website and update the date of the latest revision. Continued use of the platform will be considered as your acceptance of the updated policy. We therefore recommend reviewing this policy regularly.

11 Responsible Gaming and Data Protection

As part of our responsible gaming program, we monitor user gaming behavior. If signs of problematic gambling behavior are observed in a user, we may take protective measures. Information collected through this monitoring is used solely for the benefit of the user. To learn more about responsible gaming, visit our Responsible Gaming page.

12 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, contact us through any of the channels below. Our team provides support in Bengali 24/7.